Please note: This is a non-binding courtesy translation. Only the German version is legally binding.
§ 1 Scope of Application
These General Terms and Conditions (hereinafter "GTC") apply to all contracts between Structify Solutions UG (haftungsbeschränkt) (hereinafter "Provider") and its customers concerning the provision of Software-as-a-Service offerings. The GTC apply exclusively vis-à-vis entrepreneurs within the meaning of § 14 of the German Civil Code (BGB). Deviating terms and conditions of the customer are not recognised unless the Provider expressly agrees to their validity in writing.
§ 2 Conclusion of Contract
The contract is concluded by the customer's acceptance of an offer made by the Provider or by the Provider's confirmation of the online registration. The contract is concluded entirely digitally. The Provider stores the contract text and makes it available to the customer upon request.
§ 3 Scope of Services
The Provider makes the applications Structify and/or Structify Operate (hereinafter "Software") available to the customer for use via the internet (Software as a Service). The specific range of functions results from the respective product description. The Provider endeavours to achieve an availability of 99 % on an annual average; scheduled maintenance work and outages due to force majeure are excluded.
§ 4 Rights of Use
For the duration of the contract, the customer receives a simple, non-exclusive, non-transferable and non-sublicensable right to use the Software in accordance with the contract. Any modification, decompilation or transfer of the Software to third parties is prohibited.
§ 5 Obligations of the User
The customer undertakes to keep their access data secret and not to disclose it to third parties. In the event of suspected misuse, the Provider is to be informed without undue delay. The customer is responsible for regularly backing up the data they enter into the Software, to the extent that this is reasonable according to the state of the art.
§ 6 Prices and Payment Terms
The prices valid at the time the contract is concluded apply, plus statutory value added tax. Invoices are sent electronically and are due for payment without deduction within 14 days of receipt. In the event of default in payment, the Provider is entitled to charge default interest at the statutory rate.
§ 7 Term and Termination
The contract term results from the respective product description. Unless otherwise agreed, the minimum term is twelve months. The contract is automatically extended by twelve months in each case unless it is terminated with a notice period of three months prior to the end of the term. The right to extraordinary termination for good cause remains unaffected.
§ 8 Data Protection and Confidentiality
The parties undertake to keep secret all confidential information obtained within the scope of the contractual relationship. The processing of personal data is carried out on the basis of a separately concluded data processing agreement pursuant to Article 28 of the GDPR (General Data Protection Regulation) as well as the Provider's privacy policy.
§ 9 Warranty and Liability
The Provider is liable without limitation for damages resulting from injury to life, body or health as well as for intent and gross negligence. In the case of slight negligence, the Provider is liable only for the breach of material contractual obligations (cardinal obligations) and limited to the foreseeable damage typical for the contract. Any liability beyond this is excluded. Liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected.
§ 10 Amendments to the GTC
The Provider is entitled to amend these GTC with effect for the future, insofar as this is necessary for compelling reasons (e.g. new statutory requirements, technical developments). Amendments are communicated to the customer in text form at least six weeks before they take effect. If the customer does not object within six weeks, the amended GTC are deemed to have been accepted. The customer is separately informed of the right to object and its consequences in the notification.
§ 11 Final Provisions
German law applies exclusively, to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Nuremberg, provided that the customer is a merchant, a legal entity under public law or a special fund under public law. Should individual provisions of these GTC be invalid or unenforceable, the validity of the remaining provisions remains unaffected.
Letzte Aktualisierung: March 2026